Security & privacy
Personal information collected
If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping/billing address so that we can process and fulfill your order.
How this information may be used
We will use your details to fulfill and deliver your orders. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Our store is hosted by Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Shopify powers more than 100 000 online stores, and provide a safe way for you to shop online. We accept credit card payments with VISA and MasterCard. Our credit card providers are Paymill and Wirecard Bank. They will securely handle your personal and financial information. Our site is PCI DSS compliant. This is a certification set by the Payment Card Industry Data Security Standard (PCI-DSS), which is a joint effort of brands like VISA, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We collect information about site traffic, sales and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
When you place an order, we use a Secure Socket Layer (SSL) encryption which encrypts all your information before it is sent to us, to protect it from unauthorised use. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. This will appear from the moment you proceed to checkout. You will also notice that that when you look at the location (URL) field at the top of your browser you will see it begins with 'https' instead of the normal 'http'. This means that ou are in secure mode. Credit card information is only handled by our third-party credit card providers (Paymill and Wirecard Bank). After a transaction, your credit card information will not be stored.